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Telephone Consultations for GP's Posted on 17 Jan 2020

Telephone Consultations for GP's

From April 2019 we are introducing GP telephone consultations. Our aim is to have allocated slots daily and these will be pre-bookable by reception. Please be aware that they are not to be used or requested for urgent matters, for a urgent appointment request please ring between 8-9 in the morning for triage. 

If you have been recalled from the surgery regarding test results and it is more convenient for you to discuss the results over the telephone, then a telephone consultation can be booked in for you. If you want to request a telephone consultation for a different problem please do not be offended if the receptionist asks for more information. Telephone consultations are not always appropriate and the receptionist might need to navigate you to book a face to face consultation as a GP might need to examine you. 

Also please be aware that the GP might not be able to resolve your problem via the telephone consultation and might ask you to come into surgery to book in to see the Health Care Assistant, Practice Nurse or the GP. 

Mind - England Your Neighbourhood Professionals. Just a Click Away! Home Chairs UK Ltd Stockshall Care Homes Ltd
Mind - England Your Neighbourhood Professionals. Just a Click Away! Home Chairs UK Ltd Stockshall Care Homes Ltd