Care Navigator
You may have noticed that we now ask for a brief outline of your problem when you call to make an appointment at the practice.
This is because we have developed a new role in the practice – called a care navigator – to help you to see the right health professional first time. We have trained a number of staff to take on this new role.
Our care navigators will work with you to fully understand what your needs are and ensure that we help you with your problem efficiently and conveniently. Their goal is to ensure that you get the right care at the right time in the right place with the right outcome.